Devops Senior Engineer

Wemmel, Belgique

 Within our Customer Care department, we’re looking for an IT Support Engineer

Your responsibilities:

Main responsibilities:

  • You are in charge of maintaining the existing cloud platform – mainly VMWARE/Windows/Citrix

  • You will integrate new solutions within the existing cloud platform

  • You will help and guide migrating to Microsoft Azure

  • You will find solutions to automate everything

  • You will be responsible for escalation issues raised by your co-workers.

  • You are an expert in crisis management and are able to remain calm and focused at all times, always with a single objective in mind: customer satisfaction.


Details of your responsibilities:

  • Create technical documents, share them with customers and explain them to help them to operate software, IT services, etc.

  • Analyse incidents in detail to suggest ways of improving our products and reduce the rate of technical incidents

  • Make suggestions and contribute to process improvement projects (process reviews, ticketing systems, organisational issues, etc.)

  • Automation is the key, you will ensure that every technical aspect will be monitored and automated.

Your profile:

You have a Bachelor’s or Master’s degree in IT or significant experience in IT support.

You are fluent in French or Dutch, you have good knowledge of the other language and you speak fluent English.

Category B driving licence

Your skills:

·         Thorough knowledge of Microsoft Server, Microsoft Exchange, Microsoft Azure, Linux

·         Technical expertise:

o   Scripting: powershell, batch, t-sql

o   You can automate using existing API’s

o   You can create web pages with html/css/js and c#/php

o   You can maintain a vmware environment

o   Citrix: Citrix Virtual Apps and Desktop, Citrix Storefront, Citrix ADC, Citrix Desktop Director, Citrix FAS

o   Microsoft: Windows Servers, Active Directory, GPO, DHCP, DNS, IIS, SQL, PKI, Office 365

o   You have experience with deploying and migrating infrastructure to Azure

·         Thorough knowledge of databases, T-SQL, Scripting

·         Cyber Security: implementation and understanding of the tools at hand and make suggestions regarding the evolution of cyber attacks


Your personal strengths:

·         Team spirit

·         Creative

·         Thorough

·         Customer-oriented and personable

·         Keen to listen

·         Analytical and decision-making skills

·         Patient


The benefits:

·         Company car

·         Family health insurance

·         Fixed expenses

·         Meal vouchers


How to apply

You can send your CV and covering letter to the following address: jobs@cloudbizz.com

Company address

Boulevard de l’Humanité 292, 1190 Brussels

Tel: +32.2.305.74.05